Fundraising Frequently Asked Questions

How do I start a campaign?

Click the Start a Campaign button, complete the campaign information, add your fundraising goal and story, upload a photo, and submit or publish your campaign.

Is there a fee to start a campaign?

There is no upfront fee to create a standard fundraising campaign.

Applicable platform and payment-processing fees are deducted from donations received through the campaign.

How much should I set as my fundraising goal?

Set a goal based on the amount you realistically need.

It is helpful to explain how the money will be used so supporters understand the purpose of the fundraiser.

Can I change my fundraising goal later?

Campaign settings may allow certain information to be updated after the campaign is created.

Campaign organizers should keep information accurate and current.

How do I receive my campaign funds?

Available campaign funds are distributed through the payout method connected to the campaign account.

Processing and transfer times may vary depending on the payment provider and financial institution.

How long does it take to receive funds?

Payout times can vary depending on account verification, payment processing, weekends, holidays, and the receiving financial institution.

Can anyone donate?

Eligible supporters may donate using the payment methods available through the fundraising platform.

Can someone donate anonymously?

If anonymous donation options are available during checkout, supporters may choose not to publicly display their name.

Payment information may still be required to process the transaction.

Can I share my campaign on social media?

Yes.

Campaign organizers are encouraged to share their fundraiser through social media, email, text messages, community groups, and other appropriate channels.

Can I promote my campaign on Nativa Alliance Community Action?

Yes.

Optional promotional services may be available for campaign organizers who want additional visibility, including featured listings or homepage placement.

Promotional services are separate from standard campaign fees.

Does paid promotion guarantee donations?

No.

Promotional placement may increase campaign visibility, but Nativa Alliance Community Action does not guarantee donations, campaign views, or fundraising results.

Can I raise money for another person?

Yes, when permitted by platform rules.

The campaign organizer is responsible for accurately explaining who the fundraiser benefits and how funds will be used.

Can organizations create campaigns?

Eligible community organizations, groups, nonprofits, and other approved entities may create campaigns when permitted by the platform.

What happens if a donation is refunded?

Refunded, reversed, or disputed transactions may reduce the campaign balance.

What is a chargeback?

A chargeback occurs when a donor disputes a transaction through their bank or card provider.

If a chargeback occurs, the disputed amount and any related processing costs may be deducted from available campaign funds.

Can my campaign be removed?

Yes.

Campaigns may be suspended or removed if they violate Nativa Alliance Community Action policies, platform rules, applicable laws, or payment-processing requirements.

What information should I include in my campaign?

A strong campaign should include:

• A clear title

• A realistic fundraising goal

• An explanation of why funds are needed

• Information about how funds will be used

• A relevant photo or image

• Accurate contact and payout information

How can I improve my campaign?

Visit our Fundraising Tips & Resources page for guidance on writing your story, choosing photos, sharing your fundraiser, posting updates, and reaching more supporters.

Who do I contact if I need help?

Use the contact information provided on the Nativa Alliance Community Action website for assistance with campaign access, payments, promotion, or other fundraising questions.

Nativa Alliance Community Action
Supporting People. Supporting Causes. Supporting Communities.